“I learned that courage was not the absence of fear, but the triumph over it. The brave man is not he who does not feel afraid, but he who conquers that fear.”–Nelson Mandela Are you old enough to remember when…
The Innovator's Field Guide
“The greatest legacy one can pass on to one’s children and grandchildren is not money or other material things accumulated in one’s life, but rather a legacy of character and faith.”–Billy Graham Robert Bigelow will be the first to admit…
“It is surprising how little most small business values the customers. A positive feedback from the customer is critical to your business, and what’s more important is their referral.” –Fabrizio Moreira A major grocery store chain performed a series of…
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The Innovator’s Field Guide: Collaboration Only Makes Things Better
“When you need to innovate, you need collaboration.” –Marissa Mayer Westmoreland, Tennessee, is not where one would expect to find success. On average, the unemployment rate of this Middle Tennessee town has trended above the national rate since 1990. Decades…
“Heroes are never perfect, but they’re brave, they’re authentic, they’re courageous, determined, discreet, and they’ve got grit.” -Wade Davis Quantum physics is freakishly difficult to understand. The particles that make up an atom don’t behave based on the set of…
“The best revenge is massive success.” –Frank Sinatra CNBC’s co-host of The Deed, Sean Conlon, has a “typical” rags-to-riches story. The Irish immigrant worked a five dollar-an-hour janitorial job while breaking into the highly competitive Chicago real-estate market. Working one-hundred-hour…
“A higher rate of urgency does not imply ever-present panic, anxiety, or fear. It means a state in which complacency is virtually absent.”–John Kotter Military analogies, anecdotes, and terminology prodigiously worm their way into business texts. Rarely do these loosely…