Spa City Rentals prides itself on taking the hassle out of vacation properties for property owners and guests alike. As a leading player in the short-term rental market, Spa City Rentals is bringing the economic benefits of this lucrative industry to Hot Springs and Garland County. From bringing in tourist dollars to creating jobs, short-term vacation rentals make a positive impact on their surrounding communities.
“Because of the price advantage that short term rentals offer, less popular tourist destinations become more attractive with the arrival of short-term vacation rentals,” owner Amy France said. “We had more than 3 million tourists in 2023, which was a record-breaking year for the city of Hot Springs. Tourism is what keeps our city thriving and growing year after year.”
France and her team have seen firsthand the evolution of the short-term rental space in recent years, and they are constantly working to stay ahead of changes in customer taste and owner needs. For example, Spa City Rentals will be adding concierge services to its repertoire in 2025, offering services such as grocery delivery, party setup, babysitting and travel to and from the airport.
“You can’t list a three bedroom, two bath home with no amenities, beige walls and used, worn furniture and expect it to cash flow like before,” France said. “We try to create experiences for our guests instead of offering bland homes. If you are not doing this, you will not stand out and in return will get fewer bookings.”
As a small, woman-owned business, Spa City Rentals understands the importance of reinvesting in the local economy. Every Spa City Rentals home utilizes local products wherever possible, and if a guest requests flowers, they come from local florists. The Spa City Rentals team also makes it a point to recommend all of the restaurants, bars and other attractions Hot Springs has to offer, whether on its website or in-person with guests.
That attention to detail and personal touch is what makes Spa City Rentals a hit with property owners as well, since they rely on the business to make their vacation rentals stand out and above the competition. Spa City Rentals uses competitive pricing, and they utilize multiple marketing channels to promote their properties. The Spa City Rentals team is available 24/7 and has a 99 percent response rate to guests. When guests call, they are dealing with real Hot Springs residents, not some distant corporation.
“Prompt responses are of the utmost importance to us and in return we get more bookings,” France said. “If our homeowners don’t succeed, neither do we, so we are willing to always go the extra mile.”
spacityrentals@outlook.com | 501-813-4134
