Sam’s Club, the $90 billion business, revealed plans to double membership and more than double sales and profit over the next eight to 10 years, at Walmart’s 2025 Investment Community Meeting.
Sam’s Club president and CEO Chris Nicholas outlined the company’s growth ambitions, “emphasizing a strategy anchored in strengthening membership, expanding physical and digital capabilities and delivering a seamless, elevated experience for members,” according to a news release from Walmart.
“This is one of the fastest, most scalable transformations happening in retail today,” Nicholas said. “We’re investing with intention — in our fleet, our associates and the member experience — to become the world’s best club retailer.”
The retailer plans to remodel all 600 existing clubs, as well as open 30 new locations. It will also build a pipeline to open approximately 15 new clubs each year.
Sam’s Club is also making digital expansions, by using Walmart’s enterprise fulfillment network and technology platforms. This will allow the club to scale a national eCommerce presence that enables membership growth beyond its physical club footprint.
“We are not limited by our physicality — we are enabled by it,” Nicholas said.
Digital tools such as Scan & Go, Just Go exit technology and personalized, AI-driven advertising are elevating the member experience, according to a news release from the company.
Recent wage investments, career progression opportunities and the adoption of AI tools to streamline repetitive tasks have improved both operational efficiency and associate engagement for Sam’s Club’s over 100,000 employees.
With all-time highs in membership and a rapidly growing advertising and services business, Sam’s Club is confident in its ability to capture a greater share of the expanding club channel, according to the release.
“We’ve built the foundation. Now, we’re accelerating,” Nicholas said. “Sam’s Club is on a mission to become the world’s best club retailer — and we’re just getting started.”
READ ALSO: Sanders Seeks to Shift SNAP Toward Healthier Options
