No matter the industry, size or years of experience, business owners everywhere know that it takes much more than the right software to keep the payroll running smoothly. Human resource management can be tricky even in the best of times, so it pays to have the right team at your back. That is where The Payroll Company comes in. The brainchild of founders Jeff Hunter and Greg Kollmeyer, The Payroll Company was created to give clients the kind of personalized service that is simply not available through those big-name providers.
Since opening its doors in Springfield, Missouri in 2001, The Payroll Company has expanded into Arkansas with locations in Bentonville and Little Rock. As its roots in the Natural State grew, the company gained the trust and confidence of the communities it served, putting the “human” back into human resources with an intentional and people-first approach. People truly make a difference at TPC, and that applies to customers and team members alike.
“Our people are by far the biggest differentiator,” said Bentonville HCM Advisor Jeremy Turley. “Everyone says it, but we have the culture and tenure to back it up. The average tenure of our customer support team is seven years, which provides stability for our clients that is unmatched in our industry.”
The Payroll Company is also proudly anti-call center, meaning clients can pick up the phone and call or email their dedicated customer service representative at any time throughout the week. Team members are proactive in reaching out before problems arise, leading to more timely payments for employees and fewer headaches for business owners.
Far from just a payroll and time and attendance provider, TPC’s offerings also include recruiting, onboarding, benefits, human resources, compliance, retirement uploads, training and development, expense management, performance tracking and engagement tools. Complementing the dedicated human team of advisors is a suite of software tools, including Predictive People Analytics that can project trends such as future turnover.
It bears repeating just how much of a difference the TPC team can make in a business owner’s life. One of the company’s most appreciated tools is HR Managed Services, better known as TPC Vision by the countless clients who take advantage of its manifold benefits.
“TPC Vision is a complement to many of our clients who may or may not have full-time HR in-house,” said Little Rock HCM Advisor Nick Polk. “We can come alongside a business owner or busy office manager and take them from being reactive to proactive.”
Drafting policies, building a handbook, implementing recruiting best practices, employee training and navigating the complex world of unemployment claims — TPC Vision can help an overwhelmed employer go from treading water to smooth sailing.
Another valuable feature of The Payroll Company’s approach is the scalability of its Software as a Service payroll solutions. From one employee to 3,500 and more, every TPC client gets a custom build and dedicated trainer to set them up for success as they implement TPC’s cutting-edge human capital management technology.
In addition to being recognized by clients for its standout performance, The Payroll Company has gained national attention by being honored on the Inc. 5000, the flagship annual ranking of the fastest-growing private companies in the U.S., seven out of the last eight years.
“We are big-time advocates of innovation and believe that is why we are still in business today,” Polk said. “In today’s fast-paced world, your business has to innovate or it will die. We choose innovation.”
Even with an eye to the future, the TPC team stays true to its local roots. Team members are heavily involved in the community, from rotaries to volunteering on local boards and supporting several causes and nonprofits.
“Giving back is a cornerstone of our DNA,” Polk said. “We haven’t forgotten where we started and why we are here. We will never be too large to service our customers and will always focus on people first.”
Give The Payroll Company a chance to learn more about your specific HR and payroll needs: get in touch online or by phone at 501.374.2435 (Little Rock) or 479.273.0079 (Bentonville).
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