John “Jay” Faulkner is the new director of the Veterans and Military Resource Center at the University of Central Arkansas in Conway.
Faulkner recently retired from the U.S. Army, which he served for more than 24 years. He is an Iraq War veteran who retired at the rank of master sergeant. Faulkner is a 2005 graduate of UCA, who, upon retirement from the Army in 2024, began working for the school as veterans benefits coordinator.
“I believe my calling in life is serving those in need, and the Army was a great fit,” Faulkner said. “After a career in the Army, not just any job would suffice after retirement. As a UCA graduate and resident of Conway, a second career assisting service-connected students will be just as fulfilling. Assisting veterans is a passion of mine. It helps me sleep better at night knowing I made the process easier for them.”
The Veterans and Military Resource Center assists student veterans, currently serving military members and their dependents in better understanding and accessing the education benefits they have earned, as well as with their transition to the civilian world, so that they may be more successful, according to a press release. The resource center also hosts various outreach activities, including cookouts, presentations, camping trips and other events.
In this role, Faulkner will lead a team of eight individuals who assist all military-connected students.
During Faulkner’s military career, he served as an Army Infantry non-commissioned officer in various positions of increased responsibility. He has a strong background in operations at the company, battalion, brigade and regimental levels. His military awards include the Meritorious Service Medal (fourth award), Army Commendation Medal, Army Achievement Medal (second award), Combat Infantry Badge and many other awards and decorations.
Faulkner replaces Greg Pelts, the original director of the Veterans Center, who retired.
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