Magazine October 2019

Faces of Arkansas: Robbi Davis, The Robbi Davis Agency, Inc.

Robbi Davis

Robbi Davis opened her own insurance agency for a simple reason — to better serve her clients. 

Already a veteran in the central Arkansas insurance industry, Robbi launched The Robbi Davis Agency, Inc. in 1996 after working for several well-known local carriers. Now considered a leader in the production of Medicare supplements and drug plans and ranked as one of the top 10 employee benefit firms in Arkansas, The Robbi Davis Agency, Inc. is a full-service insurance agency specializing in group and individual health, dental, vision, life and disability plans.

Perhaps most importantly, it’s one of the few Little Rock agencies still locally owned and operated. A native Arkansan, Robbi graduated from UCA in 1985 and immediately went to work in the employee benefits arena. Eventually, she realized she needed to open her own agency.

“The goal of the agency is to provide unprecedented customer service,” she says. “Phone calls to the agency are answered by a live person and clients enjoy front door parking. In addition, the agency provides a benefits administration portal that includes online enrollment and HR assistance to all employer groups as a value added service.”

The agency specializes in employee benefits for employer groups with 2 to 500 employees. Many of these companies have been with the agency since its launch, and the average tenure of group clients is more than 15 years.

“Our retention is very high,” Robbi says. “We build relationships and enjoy long-term relationships with our clients. That’s because our team of experienced, licensed agents make the process of purchasing the employee benefits that you need an easy one. We stay up to date on a daily basis on changes in the market so we can keep our clients informed and in compliance.”

Robbi also takes pride in coming up with solutions to help lower employer costs while keeping employees happy. And she appreciates the importance of employee education. 

“If employees are fully educated on their benefits and how to use them at the beginning of the plan year, they will be much more satisfied and compliant,” she says.

The Robbi Davis Agency, Inc. • 501.954.8100 •

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