Not too often does a business come along where the quality of the service is exceeded only by the conviction of its leadership. That is the case with The Bug Man, Inc. in Little Rock, whose founder, the late Bill McCauley, started the business in 1976 with the promise that he would credit God with its ownership and success. Now coming up on five decades in operation, The Bug Man continues to be the number one name in pest management across the state.
“Our motto is ‘Your satisfaction is our only contract,’” said General Manager Becky Cranford, who joined her father’s company in 1991. “We don’t want to make a customer continue service with us by a binding contract. We want them to continue doing business with us because we are doing a great job.”
The Bug Man is recognized by loyal customers and pest professionals alike for its depth of experience, attention to detail and exceptional customer service. The Bug Man is a member of the Arkansas Pest Management Association and the National Pest Management Association, and many of the company’s new clients come thanks to referrals by current happy customers.
Becky Cranford
Homeowners sometimes make the mistake of thinking they can handle a pest problem on their own, Cranford said. However, the do-it-yourself approach can cause more trouble than it is worth, and people usually end up calling in the experts anyway. There is a reason that scores of Arkansans continue to trust The Bug Man’s technicians to protect their homes: they are as professional as they are personable, making the entire process as smooth as possible.
“We continue our training monthly to keep our technicians abreast of new protocols, products and treatments,” Cranford said. “We also have our technicians complete a lengthy Purdue pest course that teaches them additional techniques and procedures. They have testing at the end of the course they must pass before they receive certification.”
After a thorough inspection, technicians discuss issues with the homeowner and walk them through what to expect with the treatment. Especially pressing during the summer months are the company’s mosquito services. The Bug Man also offers a one-time or special event mosquito service, in addition to yard treatments for fleas and ticks.
Other popular services include termite pretreatments, clearance letters for real estate sales and closings, monthly pest management for both commercial and residential properties and Sealeze brushes for entry points with gaps. While each of The Bug Man’s services provides invaluable protection for one’s home, Cranford especially recommends a crawl space encapsulation or moisture barrier service for homeowners with crawl spaces.
Between its locations in Searcy and Little Rock, The Bug Man is able to service most areas of the state. Cranford and her team cover a 50-mile radius from Little Rock, and they take great pride in helping customers protect their families, homes and businesses.
To learn more about The Bug Man, Inc., visit them online or call (501) 663-9464.
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