Arvest Bank is closing all of its branch lobbies and in-store branches beginning Friday, March 20, in an effort to contain the spread of coronavirus.
Currently, there is no indication when lobby services will return. Bank officials say the closure will be in effect “until further notice”
Arvest will continue to operate its drive-thru services as well as ATM services at its locations. The bank is also encouraging customers to use its online banking services and Arvest GO mobile app platforms.
“People helping people find financial solutions for life has been our mission statement for more than 20 years,” Arvest president and CEO Kevin Sabin said in a statement. “In these unprecedented times, that help – and some of the solutions – may be delivered differently in some instances. Make no mistake, though, we are here to serve our customers and will be providing the best service possible to meet their needs.”
In-person appointments can be requested by calling (877) 848-8373. However, in a news release, the bank advising loan and credit card customers dealing with hardship to (877) 483-2940 to discuss their options for assistance and payment deferrals.