Arkansas Federal Credit Union has named Jad Malek as its new senior vice president and chief retail officer.
Malek will oversee the credit union’s retail operations and its development and implementation of objectives for Arkansas Federal’s branch network, call center and deposit operations.
“Making a difference in our employees’ and members’ lives is what we are about, and Jad embodies this philosophy. With his energetic and infectious personality, Jad has led a reinvigoration of retail operations, which has allowed our staff to make an even bigger difference in our members’ lives.” Rodney Showmar, president and chief executive officer of Arkansas Federal, said in a statement.
He joined Arkansas Federal in 2018 as its vice president of retail operations. In this role, Malek oversaw all of Arkansas Federal’s retail operations at its 15 branch locations. During his tenure, he implemented strategic objectives for retail operations as well as talent and skills coaching.
Malek previously served as a regional banking area president for Wells Fargo in Utah.