President,
What makes an influencer, in your opinion?
Those who I consider influencers inspire people and drive positive change through their actions, words and strategic vision. They know that trust is earned, and so they truly connect with people and listen to understand.
What is one thing you would change about your industry or field?
Supply chain disruptions have become all too common, and these things have the potential to really wreak havoc on businesses. Minimizing disruption is what I would change, and it’s a focus for us at ArcBest. We constantly evaluate our processes and technology, investing in the things that build efficiencies in our customers’ supply chains and our own business.
What is the most underrated skill you think all leaders should possess
One of ArcBest’s core values is collaboration, and I think it’s a critical skill for all leaders. You may have heard the saying, “If you’re the smartest one in the room, you’re in the wrong room.” I believe that. Genuinely listening to your teams, especially the people on the front lines, provides valuable insights and fosters a culture of trust and collaboration. With this knowledge, we can identify opportunities and improvements that drive meaningful change.
Who are your greatest inspirations?
They say everything changes when you become a parent. I remember the very first time I held my son; the overwhelming love and fear of making mistakes was profound. Being a good role model, teacher, mentor, coach and shoulder to cry on became my top priority. Teaching my kids how to navigate life with our values as their foundation inspires me to be my best every day.
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