Marshall D. Butler, Director of Commercial Services, Pinnacle Advisors
What is your secret to success?
Relationships. My ultimate objective is to surround myself with individuals who provide support, challenge my thoughts and offer diverse perspectives.
How did your education prepare you for your career?
Although formal education provides fundamental knowledge, I have found that hands-on experience is the best way to grow a career.
What is an alternate path you could have taken if things had worked out differently?
I tried to change my major to worship arts at one point. That would have certainly ended up differently.
Who were your mentors or inspirations?
My father has been in the industry for many years. He has always communicated openly, offered advice and allowed me to learn from his experiences.
Have you mentored others?
Occasionally, I notice my coworkers exhibit behavior similar to mine. I hope they’re adopting the good ones and not the bad ones.
What is your leadership style?
I always work alongside my staff and never direct them to take care of tasks that I should be doing myself.
In your experience, what is the secret to inspiring others to take action?
Empowering talented individuals to use their critical thinking skills is a great source of motivation and inspiration.
What has been the most challenging part of your work and the most rewarding?
The responsibility of a client relying on you and your expertise is a heavy weight. Watching them succeed after your assistance is incredibly validating.

