Pictured: Neil Gray, Trade Sales Lead
How did you get started in your industry?
I’ve been in sales most of my life for various companies. It occurred to me early on that selling a product or service that has a reputation for quality and superior service makes selling a lot easier. When I found out Pella was hiring, I took my shot.
What are you most proud of when it comes to your work?
After a back injury and two surgeries in 2001, I was lost in addiction for nearly two decades of my life. I found hope and sobriety at a faith-based recovery facility called Renewal Ranch in Conway. Five years to the day that I graduated from the program, I got to call the Ranch to let them know that Pella would be donating all of the windows and doors for the new phase 2 apartments they were building. We’ve also hired over a dozen recovery program graduates in the five years that I’ve been with the company.
What qualities are most important in your field?
Same as any other industry, I suppose — integrity. One of the biggest compliments I can receive is when one of my builders tells their homeowners or one of their peers, “If you bought it from Pella, they’ll take care of you.”
What else should readers know about you and your organization?
I am genuinely proud of the work we do here and the way we take care of our customers. I always invite people to come and find out why we are consistently voted “Central Arkansas’ Most Preferred Brand of Windows and Doors,” why we win AY’s Best Of awards, why we were voted Arkansas’ Best Place to Work and why our little branch here on Maumelle Boulevard won Pella’s National Top Gun award. We absolutely love what we do, and it shows.
Pella Windows and Doors of North Little Rock • 501-680-0143 • pellalittlerock.com
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Facebook: Neil Gray _ Pella Windows and Doors
